Refunds /Returns Policy
We do not accept refunds or returns unless the item you purchased is defective. If you receive a defective item,
Please contact us at [email protected] with details of the product and the defect. You can send the item you consider defective to:
78,80 Silom 4 , Silom Road, Suriyawong, Bangrak, Bangkok 10500
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
You can return unopened items in the original packaging within 30 days of your purchase with a receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Only regular-priced items may be refunded. Sale items are non-refundable.
To follow up on the status of your return,
please contact us at [email protected]
To return the item you purchased, please mail it to:
78,80 Silom 4 , Silom Road, Suriyawong, Bangrak, Bangkok 10500
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.